Net Net Books — Terms of Service
Version 1.0 — Last updated: July 26, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Eustress Holding Company LLC, a Washington limited liability company doing business as Net Net Books (“Net Net Books,” “we,” “us,” or “our”). They govern your access to and use of the Net Net Books application, website, and related services (collectively, the “Service”).
By clicking “I agree,” creating an account, or otherwise using the Service, you accept these Terms. If you do not agree, do not use the Service. If you are accepting on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity.
Our Privacy Policy is incorporated into and forms part of these Terms.
1. What Net Net Books Is (and Isn't)
Net Net Books is a software tool that helps you record, organize, and categorize financial transactions. It is only a tool.
Net Net Books is not an accountant, bookkeeper, tax preparer, financial advisor, broker, or law firm, and it does not provide accounting, tax, legal, or financial advice. Nothing produced by the Service — including automated categorizations, AI-generated suggestions, reports, or summaries — constitutes professional advice of any kind, and no fiduciary, advisory, or professional relationship is created by your use of the Service.
2. You Are Responsible for Your Books and Taxes
You, and not Net Net Books, are solely responsible for:
- The accuracy and completeness of all data you enter into or import into the Service;
- Reviewing and verifying any automated or AI-generated categorization, calculation, or output before relying on it;
- Your bookkeeping, accounting records, and financial statements;
- Preparing and filing your tax returns and paying any taxes owed;
- Retaining any records you are required by law to keep, including maintaining your own backups; and
- Complying with all laws, regulations, and accounting standards that apply to you or your business.
The Service may make mistakes. Automated features, including AI features, can produce incorrect, incomplete, or misleading results. You agree to review all outputs and to consult a qualified accountant, tax professional, or attorney for advice specific to your situation.
3. Eligibility and Your Account
You must be at least 18 years old and legally able to enter into these Terms. You agree to provide accurate account information, keep it current, and keep your login credentials confidential. You are responsible for all activity occurring under your account. Notify us promptly at hello@netnetbooks.com if you suspect unauthorized access.
We may refuse service, close accounts, or reclaim usernames at our discretion, subject to Section 12.
4. Acceptable Use
You agree not to:
- Attempt to gain unauthorized access to the Service, other users' accounts, or our systems;
- Interfere with, disrupt, or place undue load on the Service;
- Reverse engineer, decompile, or disassemble the Service, except to the extent this restriction is unenforceable under applicable law;
- Use the Service to store or transmit unlawful content, malware, or material that infringes the rights of others;
- Use the Service to facilitate money laundering, tax evasion, fraud, or any other unlawful purpose;
- Scrape, crawl, or use automated means to access the Service other than through documented interfaces we provide; or
- Resell, sublicense, or provide the Service to third parties as a service bureau without our written consent.
5. Your Data
Ownership. You retain all ownership rights in the financial and business data you enter, import, or connect to the Service (“Your Data”).
License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Data solely as necessary to (a) provide, maintain, secure, and support the Service for you, (b) comply with law, and (c) create de-identified and aggregated data as described below. This license ends when Your Data is deleted, except for de-identified and aggregated data and for copies retained in routine backups until those backups expire.
AI processing. Certain features process Your Data using artificial intelligence, including through third-party AI service providers. We contractually require those providers not to use Your Data to train their models. We do not use Your Data to train AI models, and we do not sell Your Data. Our handling of Your Data is described in the Privacy Policy.
De-identified data. We may create and use aggregated or de-identified data that does not identify you or your business, and that cannot reasonably be re-identified, to operate, analyze, and improve the Service. We will not attempt to re-identify such data.
Export. You may export Your Data at any time while your account is active, and during the window described in Section 12.
Backups. You remain responsible for maintaining your own backups of records you are required to keep. Our backups are for our operational continuity and are not a substitute for yours.
6. Our Intellectual Property; License to You
The Service, including all software, designs, text, and trademarks, is owned by Eustress Holding Company LLC and its licensors and is protected by intellectual property laws. Subject to these Terms and any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal bookkeeping purposes. All rights not expressly granted are reserved. No rights in Your Data are transferred to us except as licensed in Section 5.
Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation to you.
7. Third-Party Services
The Service may integrate third-party services, including payment processors, bank data aggregators, and AI providers. Your use of a third-party service may be subject to that provider's own terms and privacy policy, and connecting an account may require you to grant that provider access to your financial institution. We are not responsible for third-party services, their availability, or their acts or omissions, and we do not control the accuracy or completeness of data they supply. We may add, change, or discontinue integrations.
8. Fees, Subscriptions, and Cancellation
Fees. If the Service requires payment, fees, billing frequency, and any trial terms will be presented to you before purchase. You authorize us and our payment processor to charge your payment method for all applicable fees and taxes.
Automatic renewal. Subscriptions renew automatically for successive periods of the same length at the then-current rate until cancelled. We will provide any renewal reminders and disclosures required by applicable law.
Cancellation. You may cancel at any time through your account settings or by emailing hello@netnetbooks.com, using a method at least as simple as the one used to subscribe. Cancellation takes effect at the end of the current billing period, and you retain access until then.
Refunds. Except where required by law or as expressly stated, fees are non-refundable and there are no refunds for partial periods.
Price changes. We may change pricing on at least 30 days' notice. Changes apply to the next renewal after the notice period; if you do not accept a change, you may cancel before it takes effect.
Taxes. Fees exclude applicable sales, use, and similar taxes, which are your responsibility.
9. No Warranty
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSES.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the greatest extent permitted, and any implied warranty that cannot be disclaimed is limited in duration to 90 days from first use.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER NET NET BOOKS NOR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM ERRORS IN YOUR BOOKS, MISCATEGORIZED TRANSACTIONS, TAX PENALTIES, INTEREST, AUDITS, MISSED FILINGS, OR RELIANCE ON ANY OUTPUT OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Exceptions. Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
Allocation of risk. You acknowledge that the disclaimers and limitations in Sections 9 and 10 reflect a reasonable allocation of risk and are an essential basis of the bargain, and that we would not provide the Service on these prices without them.
11. Indemnification
You will defend, indemnify, and hold harmless Net Net Books and its members, managers, officers, employees, contractors, and agents from any third-party claim, and any resulting damages, losses, liabilities, and reasonable attorneys' fees, arising from (a) Your Data, (b) your use of the Service, (c) your accounting records or tax filings, (d) your violation of these Terms or of applicable law, or (e) your infringement of a third party's rights.
We will (i) promptly notify you of the claim, (ii) give you sole control of the defense and settlement, provided that you may not settle a claim in a way that imposes non-monetary obligations or admits fault on our part without our written consent, and (iii) reasonably cooperate at your expense. We may participate in the defense with counsel of our own choosing at our own expense. Failure to give prompt notice relieves you of your obligations only to the extent you are materially prejudiced.
12. Term, Suspension, and Termination
By you. You may stop using the Service and close your account at any time.
By us. We may suspend or terminate your access if you materially breach these Terms, if we reasonably believe your use creates legal or security risk, or if we discontinue the Service. Except where immediate action is necessary to prevent harm or comply with law, we will give reasonable notice and, where the breach is curable, a reasonable opportunity to cure. If we discontinue the Service or terminate without cause, we will refund any prepaid fees for the unused portion of your term.
Data after termination. For 30 days after termination, you may log in for the limited purpose of exporting Your Data. After that window, we will delete Your Data from active systems within 30 days, and from routine backups as those backups expire in the ordinary course, except where retention is required by law or necessary to resolve a dispute or enforce these Terms.
Survival. Sections 1, 2, 5 (as to ownership and de-identified data), 6, 9, 10, 11, 12, 14, and 15 survive termination.
13. Changes to the Service and These Terms
Service. We may modify, add, or remove features. We will not materially degrade core functionality of a paid plan during a paid term without offering you a pro-rated refund of the unused portion.
Terms. We may update these Terms. For changes that are not material — such as clarifications, contact details, or changes required by law — the updated Terms take effect when posted. For material changes, we will give you at least 30 days' notice by email or in-app before they take effect, and the changes will apply only prospectively.
For material changes to Section 10 (Limitation of Liability), Section 11 (Indemnification), or Section 14 (Disputes), we will obtain your affirmative acceptance before those changes apply to you. If you do not accept, you may continue under the prior version until the end of your current subscription term, after which we may terminate your account and refund any unused prepaid fees.
Your continued use of the Service after non-material changes take effect constitutes acceptance of those changes.
14. Governing Law and Disputes
Governing law. These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution first. Before filing any claim, you agree to send a written notice describing the dispute and the relief sought to hello@netnetbooks.com, and we agree to do the same to your account email. The parties will attempt in good faith to resolve the dispute for 60 days after notice. This period tolls any applicable statute of limitations.
Venue. If the dispute is not resolved informally, it will be brought exclusively in the state or federal courts located in King County, Washington, and each party consents to personal jurisdiction and venue there.
Jury trial waiver. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.
Class action waiver. TO THE EXTENT PERMITTED BY LAW, DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM SEVERS TO COURT ON A CLASS BASIS WHILE THE REMAINDER OF THIS SECTION CONTINUES TO APPLY.
Injunctive relief. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Time limit. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent this limitation is permitted by law.
15. General
Entire agreement. These Terms, together with the Privacy Policy and any order or plan terms you accept, are the entire agreement between the parties regarding the Service and supersede all prior discussions and agreements on that subject.
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed. The remaining provisions stay in full force.
No waiver. Our failure to enforce a provision is not a waiver of it or of any other provision.
Assignment. You may not assign or transfer these Terms without our written consent, except to a successor in connection with a merger or sale of substantially all your assets, with notice to us. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. Any other attempted assignment is void.
Notices. We may give notice by email to your account address, by posting in the Service, or by posting on our website. You must send legal notices to Eustress Holding Company LLC, 917 NW 51st St, Unit E, Seattle, WA 98107, with a copy to hello@netnetbooks.com. Notices are effective on receipt, or on the date sent if by email.
Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, war, labor disputes, internet or utility failures, third-party service outages, and governmental action.
Relationship. The parties are independent contractors. These Terms create no partnership, joint venture, agency, or employment relationship.
No third-party beneficiaries. Except for the indemnified parties named in Section 11, these Terms create no third-party rights.
Headings. Headings are for convenience only and do not affect interpretation.
Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list.
16. Contact
Eustress Holding Company LLC d/b/a Net Net Books
917 NW 51st St, Unit E
Seattle, WA 98107
hello@netnetbooks.com